FAQ

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number

You can use all the major credit cards. If you are a customer with established customer relationship with swadeshi. you are able to use invoice as a payment method on our online shopping checkout process. If invoicing option is not activated for you although you are repeated customer, please contact info@hswadeshionline.co.in and notify us.

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.

Go to this page swadeshionline.co.in and click “create a new account”, then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed and you will be notified.

You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.

You can easily change all your information on your account. Go to login page (swadeshionline.co.in) and log in, then click “my account” and “edit”. Here you can change all your contact information.

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Shipping time will be confirmed on the order confirmation document.

Shipping costs are dependent on your location and products on your order. Some products need to be shipped in dry ice. These dry ice shipments have a slightly higher shipping fee. Our online store shows the shipping fee and shipping cost automatically on the checkout.

You can easily change your shipping address on your account. You just need to login and click “my account” and “edit”. You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.